Member Rights & Responsibilities
July 6, 2021
At StayWell we strive to serve all of our members beyond expectation. As part of the StayWell family we work diligently to ensure that you are being treated with the highest level of respect, with full transparency on your health benefits so that we can work collaboratively with you toward reaching your health goals. With half the year already passed we are reminding all members of their rights and responsibilities that will help us help you!
Find a full list of your member rights and responsibilities in our Member's Corner on our website or refer to StayWell's member handbook, which is your complete guide to all things StayWell.
After-Hours Care
StayWell has you covered whenever and wherever you go with our expansive provider network and array of after-hour care providers. Of course, for any and all emergencies all members should dial 911 immediately. However, for non-emergency, non-life-threatening situations all StayWell members are entitled to be seen at a number of Urgent Care or After-Hours clinics with convenient locations including, but not limited to:
American Medical Center
1244 North Marine Corps Drive
Upper Tumon
Phone: 647-8262
Fax: 647-8257
M-F 6:00 - 9:00 (Urgent Care)
SAT 9:00 - 5:00
263 Vietnam Veterans Memorial
Highway
Mangilao
Phone: 648-9200
Fax: 648-9202
M-F 5:00 - 6:00
SAT 9:00 - 5:00
Express Care Health & Skin Center
Agana Shopping Center, 2nd Floor
302 S. Marine Corps Drive
Route. 4, Suite 207
Agana
Phone: 477-2873
Fax: 472-2873
SAT/SUN 9:00 - 1:00
Micronesia Mall, 2nd Floor
1088 W. Marine Corps Drive
Dededo
Phone: 637-2873
Fax: 472-2873
M-SUN 10:00 - 7:00
Guam Seventh Day Adventist
(SDA) Clinic
388 Ypao Rd.
Tamuning
Phone: 646-8881
Fax: 648-2558
Medical Clinic
M-TH 5:00 - 6:00
SUN 8:00 - 2:00
FHP Health Center
548 South Marine Corps Drive
Tamuning
Phone: 646-5825
Fax: 647-6532
M-F 5:00 - 6:00
SAT/SUN 7:00 - 11:00
HagatnaMED Clinic
250 Route 4
Nanbo Guahan Bldg.,
Suite 203
Hagatna
Phone: 475-6500
Fax: 475-6520
SAT 8:00 - 2:00
Polymedic Clinic
172 East Buenavista Avenue, Unit 5
Dededo
Phone: 637-9661 / 646-2185
Fax: 637-9662
M-F 5:00 - 6:00
SAT 9:00 - 2:00
Hepzibah Family Medicine Clinic
633 Gov. Carlos Camacho Rd.
Guam Medical Plaza, Suite 103
Tamuning
Phone: 588-2873
Fax: 647-2874
M/T/TH/F 5:00 - 6:00
SAT 9:00 - 1:00
Tumon Medical Office
125 Carlos Lane, Carlos Heights
Upper Tumon
Phone: 649-5052
Fax: 649-5054
SAT 9:00 - 12:00
1:00 - 5:00
For more information on these and our other After Hours or Urgent Care providers, you can check out StayWell's Provider Directory or give StayWell's Customer Care a call at (671) 477-5091. Let's all work together to stay safe, and stay well no matter the time.